SHIPPING AND RETURN POLICY

RETURN POLICY:

Returning an item couldn't be easier. Try your purchases on in the comfort of your own home and if you need to send them back, you have up to 14 days from when your order is delivered to exchange or return.

For US customers, shipping label will be emailed to you on all approved exchanges & returns. The charge for the label will be deducted from your refund.

Once you start your eligible return, you will be sent an email with packaging and shipping instructions.

We will then send you an email to notify that we have received it, and confirm your return. If you are approved, we will refund your original method of payment once the item is received. Please allow 7-14 business days for your refund to appear.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original tags & packaging. WE DO NOT ACCEPT RETURNS OR REFUNDS ON ANY PIECE THAT HAS BEEN PERSONALIZED OR IS FROM OUR CUSTOM COLLECTION. We will not accept any returns if these requirements have not been met.

SHIPPING POLICY:

By agreeing to these terms & conditions and placing an order, you are in a binding agreement with us. Once we have processed your order, you will receive an email notification with your tracking information. We reserve the right to not confirm your order in the event we could not verify your information or the stock level was incorrect at the time of your order.

Customs, taxes, and duties are not our responsibility. If you choose to decline receipt of your package, you will be responsible for any additional shipping, taxes, duties and/or custom charges incurred for the return shipment. Because much of these items are vintage, some pieces may show varying degrees of wear and distressing. 

POPSCAPES is not responsible for lost shipments and stolen packages and claims must be made by the customer to the appropriate carrier. POPSCAPES is not responsible for any import duties or taxes which may apply, or for any consequent delays that these may occur. Please contact your local postal service or customs office for further information.

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